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Novilla's Smart Packaging Saves You Time and Money: The Novilla mattress in a box is effortlessly delivered to your doorstep, eliminating the need for any additional hassle. Transporting the mattress upstairs or to any desired location is a breeze.
What's Included in the Mattress Box? - 1x Novilla mattress - 1x Novilla manual - 1x package opener
Please Note: 1. Set an alarm to avoid oversleeping and being late for work or school. 2. Everyone's perception of firmness and softness varies. Your new mattress may feel different than expected. Please allow time for the mattress to "break-in". If you're still unable to achieve quality sleep, our online phone/email support is available to assist you, our valued customer. 3. In colder weather, the mattress may take longer to regain its original shape.
Enjoy Long-Lasting Comfort with the Medium-Firm Twin Mattress: The Novilla 8-inch twin mattress features a 2-layer foam construction, providing a comfortable balance of cushioning and support. This conforms to your body while aligning your spine. The Novilla gel memory foam helps relieve pressure points and resists body impressions.
Quality Materials for Better Rest: The skin-friendly rayon fabric cover of the Novilla twin foam mattress is incredibly soft to the touch. Additionally, the cover increases breathability by 30%. The anti-slip design on the bottom of the cover keeps the mattress securely in place, even with the playful antics of little ones.
Odorless Memory Foam Mattress: The Novilla twin-size mattress is made from CertiPUR-US Certified foam, free of harmful off-gassing and substances like formaldehyde, mercury, and other heavy metals. This ensures a healthier sleep experience for you and your family.
Twin Mattress in a Box, Fits All Bed Frames: Receiving a compressed and rolled mattress in a box is an exciting experience. Simply follow the instructions, and witness the magic unfold. The Novilla twin mattress is easy to set up and compatible with all types of twin bed frames, including placement on the floor.
100-Day Free Trial and 10-Year Protection: Your Novilla mattress purchase is just the beginning. We offer a 100-day free trial, and the twin-size mattress is covered by a 10-year protection plan. Our professional customer care team is always available to address any concerns you may have, allowing you to enjoy your memory foam twin mattress without worries as you pursue your dreams.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
product_dimensions | 75 x 39 x 8 inches | ||||
item_weight | 31.2 pounds | ||||
manufacturer | Novilla | ||||
country_of_origin | USA | ||||
item_model_number | NV0M801-8-T | ||||
customer_reviews |
| ||||
best_sellers_rank | #936 in Home & Kitchen (See Top 100 in Home & Kitchen) #7 in Mattresses | ||||
thickness | 8 Inches | ||||
refill | Gel Memory Foam | ||||
care_instructions | Hand Wash Only | ||||
number_of_pieces | 1 | ||||
warranty_description | 10 year manufacturer. | ||||
batteries_required | No |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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