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Time to Choose the Right Foam Mattress: Effortless Convenience with Novilla
Smart Packaging: The Novilla mattress arrives conveniently at your doorstep, packaged in a compact box that saves you time and money. Carrying it upstairs or to your desired location is a breeze.
Package Contents: - 1x Novilla mattress - 1x Novilla manual & warranty card - 1x package opener
Personalized Comfort: Remember to set an alarm to avoid oversleeping, as your new mattress may feel different than expected. Give it time to "break-in," and if you still can't sleep well, our customer service is always available to assist you.
Cozy and Safe Sleep Environment: The Novilla queen-size mattress features an eco-friendly foam support layer, ensuring long-lasting durability and comfort. The CertiPur-US certified foam is free of harmful chemicals, providing a safe and comfortable sleeping environment.
Cooling and Pain Relief: The top layer of the mattress is made with a 2-inch thick gel foam for comfort and cooling. The bamboo charcoal cover increases breathability by 30%, helping to dissipate excess body heat and offering a more cushioned feel.
Medium-Firm Support: The queen-size foam mattress combines a 2-inch gel memory foam and a 4-inch base foam, providing ideal medium-firm support to properly align the spine and protect the bones. The high-density foam resists sagging and prevents roll-off.
Versatile Fit: The 6-inch rolled and compressed mattress in a box is designed to fit all kinds of bed frames, including twin-size, and can even be placed directly on the floor.
100-Day Free Trial and 10-Year Protection: Your mattress purchase is covered by a 100-day free trial and a 10-year protection plan. Our dedicated customer care team is always available to address any concerns or dissatisfaction you may have.
Enjoy the effortless convenience, personalized comfort, and comprehensive support of the Novilla queen-size mattress, designed to provide you with a cozy and safe sleep environment.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
item_weight | 50.1 pounds | ||||
product_dimensions | 80 x 60 x 6 inches | ||||
country_of_origin | Indonesia | ||||
item_model_number | NV0M801-6-Q | ||||
customer_reviews |
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best_sellers_rank | #431,473 in Home & Kitchen (See Top 100 in Home & Kitchen) #751 in Mattresses | ||||
date_first_available | January 16, 2024 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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